Lead Board
Track new inquiries, reply method, source, status, next step, follow-up date, and internal notes so leads do not disappear.
Stop losing local service leads and follow-ups.
Neon Rabbit Digital Services helps owner-operated service businesses in Northeast Florida and Southeast Georgia follow up faster, remember customer and job details, and turn one-time work into repeat work with simple AI-assisted operating systems.
- Veteran-owned
- Jacksonville-based
- Built for local service businesses
Good local leads should not vanish into texts, voicemails, and memory.
Exterior service owners are usually on a job, in a truck, pricing work, or answering customers between everything else. The money gets lost in the gaps: missed calls, slow quote follow-up, property details in one person's head, no review ask, and no simple way to remind past customers when the next season comes around.
Quote requests come in from phone, text, Facebook, referrals, and Google.
Lead notes and property details live in too many places.
Follow-up depends on memory after a long day in the field.
Past customers do not get useful seasonal reminders.
Review and referral asks happen only when someone remembers.
New tools create risk when nobody is clear on access, review, or privacy.
What Neon Rabbit Does
I help local service businesses turn daily follow-up mess into simple systems: leads get tracked, notes are easier to find, owners know the next step, and repeat work has a real process.
Agentic Lead Prep
Use the lead details already in the system to draft a prep brief, likely pain points, smart questions, and a reviewed reply.
Neon Rabbit Business Memory
Put customer history, property notes, job details, preferences, complaints, photos, decisions, and next steps within reach.
Quote, agreement, and payment flow
Keep quote sent, approved, signed, deposit paid, and balance due status visible without turning the business into a software project.
Review and referral follow-up
Build a simple after-job process for review requests, referral asks, and helpful seasonal reminders.
Lead-ready website support
Improve the parts of a website that matter for local trust, service-area clarity, contact forms, and lead routing.
Owner Dashboard
Give the owner a mobile-friendly place to see open leads, follow-ups, notes, tasks, and simple operating status.
Business Continuity Backup
Keep key operating data and rebuild notes exportable so the business is not starting from zero if a tool breaks.
Local visibility support
Clean up service-area language, Google Business Profile basics, practical directory opportunities, and local trust signals.
Ways to Work Together
Start with the real gap, quote the work plainly, and build only what makes the business easier to run.
First project
Lead Board Starter
A practical starting system for leads, reply method, status, next step, follow-up date, and notes from phone, text, Facebook, Google, and referrals.
- Low-friction intake and follow-up fields
- Simple owner view for new and active leads
- Manual agent prep for reviewed replies
Ongoing
Growth Partner Support
One ongoing support model for owners who want the system reviewed, tuned, and improved over time without unlimited-support confusion.
- Monthly workflow review and tuning
- Business Memory and follow-up support
- New features quoted separately
Quoted build
Lead-Ready Website Or Business Memory
A scoped improvement for website lead capture, customer/job memory, quote status, reviews, referrals, seasonal reminders, or backup paths.
- Start fee required before work begins
- Non-refundable once discovery or build starts
- Clear quote and scope before implementation
Who It Helps
Neon Rabbit is built first for owner-operated exterior service businesses across Northeast Florida and Southeast Georgia.
Window washing
Pressure washing
Exterior cleaning
Gutter cleaning
Lawn care and mowing
Landscaping
Stump grinding
Tree trimming
Jacksonville and Beaches
Southeast Georgia
Field Notes
Practical articles and resources that teach useful concepts while showing how Neon Rabbit thinks through local service business systems. Start with Lead Board and Business Memory, the pieces behind cleaner follow-up, safer records, and useful automation.
Explainer
What Is Business Memory?
A plain-English guide to keeping customer history, job notes, decisions, SOPs, photos, follow-up, and next steps easier to find and safer to use.
Read the Business Memory Field NoteBuilt to protect the business
Your business is our business. Your success is our success. We're here to help. The systems we set up should make work easier without creating unnecessary risk, which means thinking through access, privacy, review steps, records, and where sensitive information should live before anything gets connected.
Human review first
Agent-assisted prep can draft notes and replies, but V1 does not automatically contact customers. A person reviews customer-facing work.
Fewer moving parts
Simple tools, clearer handoffs, and fewer places for leads and customer notes to break beat complicated software nobody uses.
Clear quote and scope
Project work is quote-based, start fees are required before work begins, and larger new features are quoted separately.
Help for the owner and crew, not more software homework
Good operators should not have to chase notes, rewrite the same reply, or wonder who needs a follow-up after a full day of work.
Neon Rabbit helps move repetitive admin and memory work into simple systems so the owner and crew can spend more time serving customers, closing good work, and keeping promises.
About Louis
Louis Chapman runs Neon Rabbit Digital Services as a veteran-owned, Jacksonville-based business operations partner for local service businesses that want calmer systems without tech overwhelm.
Launch focus: Northeast Florida and Southeast Georgia, including Jacksonville, the Beaches, Orange Park, Fleming Island, Fernandina Beach, Yulee, Ponte Vedra, St. Augustine, Kingsland, and St. Marys.
Before Neon Rabbit, Louis served in the U.S. Army, worked as a Lead Analyst in a Joint Operations Center, and led organizations as a former CEO and executive director of a 501(c)(3) nonprofit. That mix matters here: he understands deadlines, sensitive information, thin staffing, budget pressure, and the need for tools that protect the business instead of creating more risk.
The goal is not to replace staff or bury a business in apps. It is to help good local operators stop losing leads, remember customer and job details, follow up faster, and build repeat work with systems the owner can understand.
Neon Rabbit is built for owners who need a steady operator who can listen to the mess, translate between people and tools, test practical automation where it fits, and leave behind systems the business can actually use.
Ready to stop losing leads and follow-ups?
Start with a short note about where leads, quotes, customer notes, or repeat work are slipping. No public package pricing, no mystery invoice, and no oversized form. I will reply with a practical next step and a clear quote before work begins.